Prospective Member: 1-844-331-6334 (TTY: 711) October 1 – March 31 | 8 am – 8 pm EST | 7 days a week
April 1 – September 30 | 8 am – 8 pm EST | Monday – Friday
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Find a Doctor

CareFirst BlueCross BlueShield Advantage DualPrime promotes strong doctor-patient relationships through supportive care management strategies and innovative technology. We combine Medicare coverage with added benefits and services - connecting Maryland beneficiaries with a large local network of physicians and providers that includes:

  • Over 9,000 local providers and hospitals to choose from.
  • Access to a statewide network of over 30 hospital systems.

How long should a member have to wait for an appointment?

CareFirst BlueCross BlueShield Advantage DualPrime has defined timeframes with its contracted providers regarding how long a member should have to wait for an appointment. They are shown below:

  • Primary Care routine and preventive care: Appointments should be provided within 30 business days.
  • Primary Care services that are not an emergency or urgently needed, but require medical attention: Appointments should be provided within 7 business days.
  • Behavioral health services that are not an emergency or urgently needed, but require attention: Appointments should be provided within 7 business days.
  • Urgently Needed services or Emergencies: Members should be seen immediately.

 

If you would like to be mailed a hard-copy of the provider directory or if you need help finding a network provider, please call toll free:

8 AM to 8 PM EST, 7 days a week from October 1 – March 31
8 AM to 8 PM EST, Monday through Friday from April 1 – September 30 at:

  • Prospective Members: 1-844-331-6334(TTY: 711)
  • Current Members:  410-779-9932 or toll-free at 1-844-386-6762  (TTY: 711)