Prospective Member: 1-844-331-6334 (TTY: 711) October 1 – March 31 | 8 am – 8 pm EST | 7 days a week
April 1 – September 30 | 8 am – 8 pm EST | Monday – Friday
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Over the Counter Medications and Products

Dual Prime Over-the-Counter Benefit

The CareFirst BlueCross BlueShield Advantage DualPrime (HMO-SNP) plan offers an over-the-counter (OTC) drug benefit, which can help you save money on a wide variety of items—like pain relievers, cold medications, bathroom safety supplies, and first aid supplies.

CareFirst members receive a $90 monthly allowance that can be applied to the products listed in the catalog. The $90 must be used within a calendar month. Remaining allowance cannot be carried over to the following month. Your order will be applied to the month in which your order is received in. For example, if you mail your order form on June 29th, but we receive it on July 1st, your order total will be applied to your July  benefit.

2023 Over-the-Counter (OTC) Benefit and Bathroom Safety Catalog (English) | 2023 Over-the-Counter (OTC) Benefit and Bathroom Safety Catalog (Spanish)

What Types of Groceries Can You Purchase with the Prepaid Card?

How to Order

By Mail: Complete an order form from the attached catalog and mail it to the address at the bottom of the form.

By Phone: Call 1-844-479-6334 TTY:711
Member Experience Advisors are available 24 hours per day, 7 days per week, 365 days per year.

Online: Visit to place your order.

FAQFlex Benefit (OTC Mail Order, Groceries, and Utilities)